Question
I created a report or dashboard to measure article statistics, but the article title is occasionally blank. Why am I seeing this?
Answer
Blank article titles occur if the article was deleted, archived, or unpublished.
Explore will continue reporting on how many views or ratings the deleted article received, but the title and other article information will not be displayed.
For information on removing these blank attributes from the report, see this article: Hiding rows and columns.
4 Comments
It does not make sense to leave the field blank, you either show it or not!
At least an option, to choose to see, archived or unpublished articles on the list
We should be able to see the name of the article in explore even if the article is unpublished. We have one off issues that need to be published for a set amount of time and it's helpful to see how many views the received even after it's unpublished Is there a way to update the name within explore?
We definitely still need to be able to see the article title even after it's unpublished.. THIS IS IMPORTANT AND NEEDS TO GO TO YOUR DEVELOPERS FOR DISCOVERY ASAP. Thanks
Your voices are very important to us. To improve our services, I’d recommend posting about this feature request and your use case on our product feedback discussion boards where our managers and developers discuss new features and workarounds with our community. The link for those boards can be found here.
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