Announcing changes to the Ticket Metric Events API

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  • Diogo Romero


    Is there a possibility to add the ticket id as non mandatory input to this API call ? This would make a lot easier to track the event's for a given ticket instead of having to search through all the listed events....

  • Dave Dyson
    Zendesk Community Manager
    Hi Diogo -
    For the best visibility to our product team, can you post this feedback to our Feedback - Ticketing System (Support) using this template? That will give our product team the info they need about your use case, and will also let other upvote and/or add comments in support of your idea. Thanks!

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