Announcing changes to the Ticket Metric Events API

Return to top

2 Comments

  • Dave Dyson
    Zendesk Community Manager
    Hi Diogo -
     
    For the best visibility to our product team, can you post this feedback to our Feedback - Ticketing System (Support) using this template? That will give our product team the info they need about your use case, and will also let other upvote and/or add comments in support of your idea. Thanks!
    0
  • Diogo Romero

    Hi,

    Is there a possibility to add the ticket id as non mandatory input to this API call ? This would make a lot easier to track the event's for a given ticket instead of having to search through all the listed events....

    0

Please sign in to leave a comment.

Powered by Zendesk