Announcing IP address updates for some Zendesk services

Return to top

2 Comments

  • Soporte Zerviz

    hello, what products are affected by these changes, I have several customers that could be affected by this.

    0
  • Colin Grogan
    Zendesk Engineering

    The IP address changes affect domains used in realtime services like Messaging (smooch.io) and agent notifications (pubsub-shardA-B-C.zendesk.com). These domains are not typically seen in the browser address bar, and the IP addresses we will be using are already a part of those described here. As mentioned in the article the main zendesk.com domain used for the Support agent interface or API integrations is not changing.

    1

Please sign in to leave a comment.

Powered by Zendesk