- (Support)indicates the app is available for Zendesk Support.
- (Chat)indicates the app is available for Zendesk Chat.
- (Sell)indicates the app is available for Zendesk Sell
- (Theme) indicates the theme is available for Zendesk Guide
- (SunCo)indicates a new app is available for Sunshine Conversations
- Contacto Omnichannel Contact Center (Support)
- Contacto Omnichannel Contact Center helps you deliver personalized customer service experiences over calls, chat, and messages. The seamless connection between Contacto and Zendesk drives agent productivity, reducing manual tasks and enabling more personalization of every interaction. Two-way data sync means both applications are always up to date with the latest information about your customers. Receive phone calls with phone numbers in over 50 countries and make calls to 190 countries with powerful contact center features like ACD, IVR, Call transfer, Call Recording, Call Monitoring etc.
- MobileForce CPQ for Support (Support)
- MobileForce CPQ for Support helps you grow revenues with a fast, easy to use Configure, Price and Quote system. Instantly add consultation services or paid maintenance/repairs and convert support calls into ROI opportunities with integrated quoting. Automatically fetch company and contact information from Support Ticket, and optionally, inventory, delivery estimates from back-office systems like ERP in real-time while quoting. Generated quotes and proposals are automatically sent to the customer and seamlessly saved into Zendesk Support.
Zendesk Support Android App 5.34.1
- Fixed crash on editing “Days since last communication” filter
- Fixed the addition of some Libyan and Italian phone numbers to an end-user profile which were wrongly failing during validation.
- [Messaging + Classic) Allowlist to give Admins the control to create an allowlist of website domains so they can lockdown where (per domain) their Web Widget code snippet can be added/executed.
- [Classic] Call department update on page load but should not keep calling department.update each time settings are updated after that.
- Admin Center
- Chat & Messaging
- Guide + Gather
- Sunshine Core
- Zendesk Native SDK (Unity)