Announcing improved visibility of content blocks placement

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9 Comments

  • Rafael Santos

    Katarzyna Karpinska, Josef refers to this article's assets:

    1
  • Josef Prandstetter

    Katarzyna Karpinska:
    It looks like the inline pictures/screenshots are not available.

    1
  • Andrea Rodriguez (CD Baby)

    Katarzyna Karpinska I'm not sure if this is the right place to request a new feature but we'd find it helpful if there was an option when we update a content block to also have the option to publish the article in the same instance. For example:

    We support 3 languages (English, Spanish and Portuguese). We find it extremely cumbersome to have to create three content blocks per article (especially if we're using more than one content block per article.) Not only that, after updating the content blocks in the source language (English) we then need to also publish it. Then, we have to go to Spanish content block, update then publish, then Portuguese content block update and publish. And if we have another brand that is using that content block information, we have toggle over to that brand as well and publish those articles (I have forgotten to do this a few times already.)

    It would be smoother if after we update the content block in question, there is a question that asks "would you also like to publish all articles?"

    Thanks for the consideration!

    1
  • Katarzyna Karpinska
    Zendesk Product Manager

    The images should be available now, once again my apologies for the misunderstanding. 

    1
  • Katarzyna Karpinska
    Zendesk Product Manager

    Oh, apologies! I'll fix it just now. Thank you so much for providing the screenshot for context! 

    0
  • Katarzyna Karpinska
    Zendesk Product Manager

    Rafael Santos, we will definitely keep working in the content blocks management area so there will be more improvements coming. 

    0
  • Katarzyna Karpinska
    Zendesk Product Manager

    Hi Andrea Rodriguez (CD Baby)

    Thank you very much for your feedback. The feature you are asking for is on our roadmap and we are planning to pick it up this quarter. 

    You can check our roadmap here

    0
  • Rafael Santos

    Thanks Katarzyna Karpinska, they look great!

    Are you planning to add a filter function for the "Used in" list?
    Such as location, like a specific Section, or per the article's publication status.

    0
  • Katarzyna Karpinska
    Zendesk Product Manager

    Josef Prandstetter, in this release we are improving visibility and navigation from a content block to its placements in articles and translations. This release does not cover support for images in content blocks. Adding images to content blocks is a separate feature that we are working on currently and hope to deliver later this year. 

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