Web Widget (Classic & Messaging)
- [Messaging] a11y improvement: Images within end user error states provide informative alternative test
- [Messaging] a11y improvement: Text and images of text provide sufficient contrast within Help Center articles
- [Messaging] a11y improvement: Text and images of text provide sufficient contrast within launch bot dialog
- [Messaging] a11y improvement: When an end user receives an image, images provide informative alternative text
- [Messaging] a11y improvement: Ensure images provide informative alternative text within end user CSAT experience
Guide + Gather
- Fixed the issue where the search in author field in Article Editor was only returning results after typing the whole name. Now it returns results after each character.
- Fixed the issue with an additional whitespace is being added between a closing tag (e.g. </mark>) and more text or a full stop after editing content in source code editor
App Marketplace updates
(Support) indicates the app is available for Zendesk Support.
(Chat) indicates the app is available for Zendesk Chat.
(Sell) indicates the app is available for Zendesk Sell
(Theme) indicates the theme is available for Zendesk Guide
(SunCo) indicates a new app is available for Sunshine Conversations
- Kelly (Theme)
- Kelly is a modern, responsive and mobile-friendly, multipurpose Zendesk® Guide Help Center Theme (templates). Multi-language and dynamic content are supported. Kelly offers a unique layout for Help Center : Customizable Hero Section with additional custom blocks on the homepage. Fully Responsive, Versatile and Multipurpose, Color Highlights, Neat and Clean etc.