Announcing the Search crawler

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  • Amy Gracer
    Community Moderator

    Will the Search Crawler work on the Submit Request page to deflect support cases?

  • Nara
    Hi Amy,  thanks for the question. At this time, the Search Crawler feature only appears in Help Center searches, the knowledge section of the context panel and the Unified Search API. It will not pull federated searches on the requests page. For more information the current limitations of the Search Crawler, check out the Federated Search article here.

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