Announcing a new way to create content blocks

Announced on	Rollout starts	Rollout ends
August 24, 2022	August 24, 2022	August 24, 2022

We're excited to announce that you can now create content blocks from the Add drop down menu in Help Center and Guide Admin. Content blocks is a feature available on Enterprise plans.

• What's changing and why?
• How will this affect me?
• What do I need to do?

What’s changing, and why?

Until now, you could only create content blocks from within an article editor. To create a content block, you had to go inside of an article, type the text that you wanted to create the content block from, select the text, and create the content block. With this feature, it’s now possible to create a new content block directly from the help center or Guide Admin via the Add drop down menu. 

You can use this feature to create a library of content blocks for your team to reuse. They can find them in no time in the content blocks list and add them to any article they like.

How will this affect me?

If you're an Enterprise customer you’ll see this change in your help center on the launch day.

What do I need to do?

You don’t need to take any action. However, if you’re interested in learning more about creating and inserting content blocks see Creating and inserting reusable information with content blocks.