[OPEN BETA] Announcing display custom fields in new request list experience

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4 Comments

  • Amr Farouk

    Dear Gorka,

    We are happy that you finally managed to implement this new feature as requested previously, our company relies heavily on the Zendesk Platform and this missing piece was very necessary for our customer's client satisfaction.  Looking forward to implementing and testing this new request list asap. Thanks again, happy Tuesday.

    Amr Farouk

    1
  • Gorka Cardona-Lauridsen
    Zendesk Product Manager

    Happy to hear Amr Farouk!

    Looking forward to hearing your feedback :) 

    1
  • Gorka Cardona-Lauridsen
    Zendesk Product Manager

    Hi all

    We are very excited to announce that users can now (pending rollout) filter their requests based on custom field values in the new request list experience. See the announcement here for all the details.

    0
  • Roni Gartley

    How do we provide the feedback on the new BETA requests view - its currently not loading for our clients after they apply a filter and if they look for a specific ticket number and clear the filters it holds the previous results. We cleared cache and reloaded but still not showing the full results. 

    0

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