Announcement: Migrating authentication information for Make API call step

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  • Regina Giuliani

    Wanted to test the set up steps in our Sandbox, but I don't see the Connections section listed. I do see the Connections section in our Production instance. Will the Connections section appear in Sandbox too or do we have to generate a new Sandbox to see Connections?

  • Lisa Tam
    Zendesk Product Manager

    Hi Regina Giuliani 

    Connections should appear in Sandbox. Make sure you don't have any search filters on the side menu. If you are still having issues seeing Connections, please raise a ticket so our team can help troubleshoot the problem.



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