Zendesk will perform critical maintenance which will briefly impact the availability of the public Zendesk status page at status.zendesk.com.
Affected products: Zendesk Status Page
Date | Start Time | End Time |
March 15, 2023 | 00:00 UTC / 16:00 PST |
02:00 UTC / 18:00 PST |
March 17, 2023 | 00:00 UTC / 16:00 PST |
04:00 UTC / 20:00 PST |
Expected behavior:
March 15 - Viewing the status page
During this maintenance window, there may be a brief period of time when the Zendesk status page is not available. Customers may receive an error page if attempting to view the status page during this time. This outage should not exceed 1-2 minutes and the status page will resume normal function after.
March 17 - Subscribing to service status notifications
During this maintenance window there may be a longer period of time where the status page is in read-only mode. This means that customers will receive an error message if they attempt to subscribe to service status notifications during this time period. This degradation should not exceed 10-15 minutes.
Why we're doing this: Zendesk is performing a major database upgrade to improve the performance and security of our system.