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What's new in Zendesk: May 2025
Edited May 01, 2025
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Help center authentication for messaging (EAP)
Announcing omnichannel engagements and updated agent productivity reports
Edited Apr 30, 2025
Announcing auto assist integration with public help center articles
Announcing support for OAuth refresh token grant type and OAuth access and refresh token expirations
Release notes through 2025-4-25
Edited Apr 28, 2025
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