Scheduled Maintenance - June 2 - 4, 2023 - Sunshine Custom Objects

Zendesk will perform critical maintenance which will impact performance for Custom Objects customers between June 2 - 4, 2023, during the times listed below.

Affected products: Custom Objects, Sell, App Market

Important: Customers who will be impacted by this maintenance window will receive a banner in the Support interface.

Customers Affected: Zendesk Sunshine customers will experience a maximum service disruption of 60 minutes at some time within the 2 hour maintenance window.

Date	Group	Start Time	End Time
June 2, 2023	1	23:00 UTC / 16:00 PST	01:00 UTC (June 3)/ 18:00 PST
June 3, 2023	2	01:00 UTC / 18:00 PST (June 2)	03:00 UTC / 20:00 PST (June 2)
June 3, 2023	3	23:00 UTC / 16:00 PST	01:00 UTC (June 4)/ 18:00 PST
June 4, 2023	4	01:00 UTC / 18:00 PST (June 3)	03:00 UTC / 20:00 PST (June 3)

Expected behavior:

• Create/Update/Delete of data would be blocked.
• Reads would still go through for the majority of the maintenance period, with a window within the downtime where READS may be blocked for between 2 - 5 minutes.
• During the maintenance window, the service will be returning a HTTP 423 Locked response.