|Announced on||Rollout starts||Rollout ends|
|May 24, 2023||May 24, 2023||June 9, 2023|
We are excited to announce the new account level image gallery for articles, which provides you with new tools for reusing your images across your help center.
This announcement contains the following topics:
What’s changing, and why?
In November 2022, we introduced the account level image gallery to help you manage images within content blocks. We are now extending this functionality by making the account level gallery available for all articles in your help center.
The new account level image gallery contains images used in the article or content block you are working on, as well as all images you’ve ever uploaded to any article or content block in your account.
The image gallery also lets you quickly and easily replace outdated images in all content blocks or articles where they’re being used, or to permanently delete images.
With the introduction of the account level image gallery, we’ve also removed the known limitation of breaking images when you copy and paste them from one article to another (better described here). From now on, any copy and paste actions should be perfectly safe.
How will this affect me?
The account level gallery replaces the article gallery and changes the location of unused images. Unused images now appear in the All Images tab within the account level gallery.
With the introduction of the account level gallery in articles, previous limitations have been removed. You can now:
- Copy and paste images between content blocks and articles.
- Unlink a content block within an article (so that it becomes a part of the article) without removing any images.
- Create a content block from an existing part of an article that contains an image without losing the image. Before the account level gallery was available for articles, the image would not carry over to the newly created block and had to be added again. This is no longer an issue.
What do I need to do?
You don’t need to take any action. However, if you’re interested in learning more about the account level gallery see Working with the image gallery.