Why is the Archived by field blank in the Archived articles list?

Question

Why is the Archived by field blank in the Archived articles list?

Answer

If the user who archived the article has been removed from the account, the Archived by field will be blank. If you want to identify who archived the article, obtain the article ID from the article URL and reach out to Zendesk Customer Support.

For more information, see this article: Archiving an article to move it out of your knowledge base.