Question
How does Zendesk account for daylight saving time?
Answer
If applicable to your timezone, your schedules are updated to reflect the correct time with the change. They will adjust automatically at the changeover point.
For more information, see this article: Which time zone does Zendesk use?
2 comments
Imani S. Hunter
Does this account for the time stamps on closed tickets as well? Thanks
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Joyce
Yes, this change will also reflect on closed ticket timestamps.
As described in this article,
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