|Announced on||Rollout starts||Rollout ends|
|August 8, 2023||August 8, 2023||August 12, 2023|
We are excited to announce that content blocks are now enabled by default in all existing help center articles.
This announcement answers the following questions:
What is changing, and why?
Content blocks let article authors insert the same content in multiple articles. Since their launch, content blocks have been an opt-in feature, which means you had to enable them on every article in which they were used.
We’ve heard from many customers that the need to perform this extra click is slowing down their flow and introducing extra steps they must take to use content blocks. To address this issue, we are now enabling content blocks on all existing articles by default.
How will this affect me?
If you are an Enterprise customer you’ll notice that all your existing articles have the content blocks icon available in the article toolbar and the Enable button has disappeared from the article setting sidebar.
For newly created articles, content blocks will be available only after you save the article for the first time. This is a temporary limitation that will be removed in the near future.
What do I need to do?
You don’t need to take any action. However, if you’re interested in learning more about content blocks read Reusing content with content blocks.