|September 18, 2023
|September 20, 2023
We have released an open beta of the brand-new Explore dataset exporter, which is available to Enterprise customers. This feature makes it easier than ever to export datasets from Zendesk Explore.
This announcement contains the following topics:
What’s changing and why?
The new dataset exporter lets Enterprise customers export data from Explore datasets without any filters. This means you can easily combine data from Explore with other data sources.
During the open beta, the exporter includes the ability to:
- Export the most popular datasets, including Support - Tickets, Support - Updates history, Support - SLAs, Talk - Calls, and Chat - Engagements
- Create a recurring dataset export
- Create a one-time export
For more information, see Exporting datasets from Explore.
What do I need to do to activate the beta on my account?
The Explore dataset exporter beta is no longer accepting new participants. We plan to release this feature later this year.