Question
Can I create my own AUX Codes or AUX Statuses?
Answer
Yes, in Tymeshift these are called general tasks. They work just like AUX codes or AUX statuses by letting your agents track activities that happen outside of Zendesk.
Can I create my own AUX Codes or AUX Statuses?
Yes, in Tymeshift these are called general tasks. They work just like AUX codes or AUX statuses by letting your agents track activities that happen outside of Zendesk.
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