Zendesk help People People advice and troubleshooting Reports, forecasts, and schedules in Tymeshift workforce management How are intraday tasks assigned to agents? Chris Neuman Edited December 05, 2023 11:36 Question How are intraday tasks assigned to agents? Answer Intraday is automatically generated based on the users assigned to a specific workstream. These users are deemed as capable of doing the work that is defined by workstream parameters. Return to top 0 Comments Please sign in to leave a comment.