Understanding Tymeshift login options

After you've installed Tymeshift, you can choose how you'd like to access it from the following login options:

• Authenticating within Zendesk
• Logging into Tymeshift with Google SSO
• Using Tymeshift local login

Additionally, you can set up SAML integrations.

Authenticating within Zendesk

Note: This applies to accessing the Tymeshift application within Zendesk. To login to the Tymeshift web application, you must choose either Google single sign-on (SSO) or local login.

When a user logs into Zendesk, they also receive permission to access the Tymeshift App via the Zendesk Application Framework. This authentication is controlled entirely within Zendesk.

Tymeshift's Zendesk App does not require authentication for individual users inside of Zendesk. Tymeshift detects the user that is logged in via Zendesk's API. The user who is logged in is authenticated using whichever login method(s) you have enabled in Zendesk (Zendesk local login, SAML, etc.).

Logging into Tymeshift with Google SSO

Tymeshift supports Google single sign-on (SSO). Log in using Google by clicking Sign in with Google on your account's Tymeshift login page (for example, https://your-company.tymeapp.com).

When you opt to use Google SSO to log in to your Tymeshift account, you're granting Tymeshift the following access:

• View your basic profile information
• View your email address

• Know who you are on Google

This means that Tymeshift can see your email address and name. It allows the application to know who you are and that your email address matches an authorized Tymeshift user.  

Note: If you can't log in to Tymeshift with Google SSO and need to change the password, you must change it through your Google account.

Using Tymeshift local login

Alternatively, you may also log in using your local username and password for your Tymeshift account.