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Migrating legacy Explore dashboards to the new dashboard builder



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Rob Stack

Zendesk Documentation Team

Edited Feb 07, 2025


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33 comments

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Walter Bellante

Zendesk Product Manager

Hi @TINA YATES REALMT,
Thank you for your feedback regarding the time filters.

 

These options will be available before the dashboards are switched to view-only mode.
You can learn more about the features in the new dashboard builder here.

 

Regards,
Walter

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Walter Bellante I didn't know that filters didn't allow users to go beyond the scope of dashboard restrictions, that is interesting. 
I still don't think that addresses the conflicting dashboard restrictions issue - if I have two conflicting filters I can simply exclude a report from a filter. If I have two conflicting dashboard restrictions then both restrictions will apply to all reports. 

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We do use the Change Attributes in many of our interactive reports. According to the information this functionality will be added post Go Live. This means we have to find a different way to be able to get the insight we have using the Change Attributes. The only way to do this is to create a separate report using all the different attributes… This is a lot of work, and the result is a less clear overview of the data we want to report on.

  • It would be great if Change Attributes could be added before Go Live and be possible to migrate from legacy.
  • Is there a timeline for the post go live functionality to be added?

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