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[Archived] Setting up Macros



Edited Feb 11, 2025


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Hi - how can I pull out report for tickets that used a specific macro?

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I don’t think macros can be reported  on. However, you can add a unique ticket tag with your macro and report on tickets with that macro and other criteria.  

if you already started using a macro you want to report on you  can batch update tickets with that tag from search.  

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