Using carousels in advanced AI agents with Sunshine Conversations

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AI agents - Advanced

When adding carousels to your dialogues, there are a few things to keep in mind since Sunshine Conversations has its limitations in terms of supporting rich format messaging. 

This article covers:

• Limitations 
• Example in Dialogue Builder

Limitations

Type	Limitations
	Every field is mandatory unless specified otherwise Max. 10 cards Image URL Max. 2048 characters Must be a valid http/https URL Card Title Max. 128 characters Description Optional Max. 128 characters No line break
	Max 3 buttons Type Button Dialogue continues  Button with external link Dialogue ends here Max. 2048 characters Must be a valid http/https URL Button Text Mandatory Max. 35 characters

In Dialogue Builder