SUMMARY
February 05, 2025 11:48 AM UTC | February 05, 2025 03:48 AM PT
We are pleased to inform you that the login issues with our guide service have been identified and resolved by our engineering team. You should now be able to access the service without any problems.
Thank you for your patience and understanding during this incident. If you continue to experience any issues, please reach out to our support team.
February 05, 2025 11:29 AM UTC | February 05, 2025 03:29 AM PT
We are experiencing service degradation with our guide service login from mobile browsers. If you encounter errors while accessing your account, please try logging in from a desktop. Our team is actively working to resolve the issue.
POST-MORTEM
TBD
FOR MORE INFORMATION
For current system status information about Zendesk and specific impacts to your account, visit our system status page. You can follow this article to be notified when our post-mortem report is published. If you have additional questions about this incident, contact Zendesk customer support.
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