SUMMARY
February 28, 2025 12:22 PM UTC | February 28, 2025 04:22 AM PT
We're happy to report that the issues causing Help Center to be unavailable, returning 429 errors have now been resolved. Thank you for your patience.
February 28, 2025 12:04 PM UTC | February 28, 2025 04:04 AM PT
We are seeing Help Center services recovering and our engineering team continues to monitor the situation.
In case you still receive 429 errors when oprning Help Center, please reach out to us!
February 28, 2025 11:51 AM UTC | February 28, 2025 03:51 AM PT
Our engineering team is currently working on an issue causing Help Center to return a 429 error for our customers across multiple Pods. We will provide further updates as soon as they become available.
POST-MORTEM
TBD
FOR MORE INFORMATION
For current system status information about Zendesk and specific impacts to your account, visit our system status page. You can follow this article to be notified when our post-mortem report is published. If you have additional questions about this incident, contact Zendesk customer support.
0 comments