SUMMARY
February 28, 2025 05:52 PM UTC | February 28, 2025 09:52 AM PT
We have confirmed a recent update which caused the issues with the "Type" dropdown field, and have rolled back that update. After reloading your browser, please let us know if you continue to experience any issues.
February 28, 2025 05:48 PM UTC | February 28, 2025 09:48 AM PT
We have confirmed an issue affecting the "Type" dropdown field, causing the dropdown options to not show up. Our team is investigating and we will provide additional information as soon as we have it.
February 28, 2025 05:34 PM UTC | February 28, 2025 09:34 AM PT
We are receiving reports across several pods of issues selecting options from drop-down fields, including some default fields like "Type". We will provide further updates shortly.
POST-MORTEM
TBD
FOR MORE INFORMATION
For current system status information about Zendesk and specific impacts to your account, visit our system status page. You can follow this article to be notified when our post-mortem report is published. If you have additional questions about this incident, contact Zendesk customer support.
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