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Announcements about routine maintenance, scheduled downtime, and new Zendesk features.
Check out Zendesk on Zendesk: How we use Knowledge Capture app
Share your favorite triggers and automations!
Check out Fine Tuning: Evaluate your Support organization
Update to end-user behavior
Zendesk Guide: Announcing the Knowledge Capture app
Announcing: Revision History for Triggers
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Feature and functionality removal
What is being removed [updated: August 21st]
How Zendesk removes support for external technologies (browsers, devices and integrations)?
How much notice does Zendesk give for feature removal
How Zendesk communicates feature removal
Why Zendesk removes features and functionality
Removal of the Zendesk Windows Phone app
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