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Announcements about routine maintenance, scheduled downtime, and new Zendesk features.
New Ticket Fields admin page with many improvements
Community Roundup: February 2018
Zendesk Talk is expanding their number coverage
Callback from Queue and Textback from IVR in Talk now support multiple languages!
Our Knowledge Roundtable shares how they measure self-service
Admins can now delete recordings in tickets
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Feature and functionality removal
What is being removed [updated: March 2018]
How Zendesk removes support for external technologies (browsers, devices and integrations)?
How much notice does Zendesk give for feature removal
How Zendesk communicates feature removal
Why Zendesk removes features and functionality
Zendesk Android App removing support for Ice Cream Sandwich
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