- Zendesk help
- Zendesk updates
Zendesk updates
Announcements about routine maintenance, scheduled downtime, and new Zendesk features.
Announcements
- ★ Zendesk Community Weekly Digest - April 15, 2021
- ★ Zendesk Community Feedback Survey
- ★ Getting to know Support Trigger Categories & Redaction in Agent Workspace
- ★ Announcing the Zendesk Sell sales reporting in Explore open beta
- ★ Streamline your help center request form with pre-filled fields
- ★ Announcing help center Federated Search
Release Notes
- Release Notes Through 2021-04-09
- Release Notes Through 2021-04-02
- Release Notes Through 2021-03-26
- Release Notes Through 2021-03-19
- Release Notes Through 2021-03-12
- Release Notes Through 2021-03-05
Service notifications
- ★ Scheduled Maintenance - April 26-27, 2021 - WhatsApp Business API Clients
- ★ Scheduled Maintenance - April 18, 2021 - Chat, Messaging - All Pods
- Service Incident - April 19th, 2021
- Service Incident - April 19th, 2021
- Service Incident - April 16th, 2021
- Service Incident - April 14th, 2021
What's New in Zendesk
- ★ What's new in Zendesk: April 2021
- What's new in Zendesk: March 2021
- What's new in Zendesk: February 2021
- What's new in Zendesk: January 2021
- What's new in Zendesk: December 2020
- What's new in Zendesk: November 2020
Developer updates
- ★ Support API: Announcing the Export Search Results endpoint
- ★ Announcing the new Zendesk SDK for Unity
- ★ Apps Support API: Announcing General Availability of Channel Awareness
- ★ Announcing volume rate limits on selected Support endpoints starting November 5, 2020 PST
- ★ Announcing the general availability of the Custom Objects Search API
- ★ Removal of the API Console