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Zendesk updates

Announcements about routine maintenance, scheduled downtime, and new Zendesk features.

Announcements

  • ★ Zendesk Community Weekly Digest - January 21, 2021
  • ★ Announcing the new Shopify integration for Support and Chat
  • ★ Announcing individual users in user segments
  • ★ Announcing trigger categories
  • ★ Announcing the Zendesk Guide knowledge base reporting in Explore
  • ★ Current and upcoming Zendesk betas
See all 94 articles

Release Notes

  • Release Notes Through 2021-01-22
  • Release Notes Through 2021-01-15
  • Release Notes Through 2021-01-08
  • Release Notes Through 2021-01-01
  • Release Notes Through 2020-12-18
  • Release Notes Through 2020-12-25
See all 258 articles

Service notifications

  • ★ Scheduled Maintenance - February 10 & 11, 2021
  • ★ [UPDATED] Scheduled Maintenance - January 25-27, February 2-3 & February 8-9, 2021
  • Service Incident - January 21st, 2021
  • Service Incident - January 18th, 2021
  • Service Incident - January 8th, 2021
  • Service Incident - December 23rd, 2020 - 522 Errors on Pods 17 & 18
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What's New in Zendesk

  • ★ What's new in Zendesk: January 2021
  • What's new in Zendesk: December 2020
  • What's new in Zendesk: November 2020
  • What's new in Zendesk: October 2020
  • What's new in Zendesk: September 2020
  • What's new in Zendesk: August 2020 quarterly roundup
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