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Zendesk updates
Announcements about routine maintenance, scheduled downtime, and new Zendesk features.
Announcements
- ★ Zendesk Community Q&A on Explore reporting and metric summary
- ★ Zendesk Community Weekly Digest - Oct 22, 2020
- ★ Change to Microsoft email forwarding causing Support email addresses to be disabled
- ★ Zendesk Community Weekly Digest - Oct 16, 2020
- ★ Launch of Skills Based Routing enhancements for Support
- ★ Introducing Zendesk Messaging
Release Notes
- Release Notes through 2020-10-23
- Release Notes through 2020-10-16
- Release Notes through 2020-10-09
- Release Notes through 2020-10-02
- Release Notes through 2020-09-25
- Release Notes through 2020-09-18
Service notifications
- ★ Scheduled Maintenance - November 16-17, 18-19, 2020 - Support Social Messaging Add-on - WhatsApp API Client Upgrade
- ★ Scheduled Maintenance - Oct 31st & Nov 7th - DNS Change
- Service Incident - October 29th, 2020
- Service Incident - October 27th, 2020
- Service Incident - October 23rd, 2020 - Cannot save Accounts Settings in Support
- Service Incident - October 22nd, 2020 - Pod 25 Service Outage and degradation
What's New in Zendesk
- ★ What's new in Zendesk: September 2020
- What's new in Zendesk: August 2020
- What's new in Zendesk: August 2020 quarterly roundup
- What's new in Zendesk: May 2020 quarterly roundup
- What's new in Zendesk: July 2019 roundup
- What's new: May 2018 roundup