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Zendesk updates
Announcements about routine maintenance, scheduled downtime, and new Zendesk features.
Announcements
- ★ Zendesk Community Weekly Digest - July 29, 2021
- ★ Announcing Sell’s updated navigation
- ★ Announcing improved drill-in functionality in Explore
- ★ Zendesk Agent Team Best Practices Summary
- ★ Coming Soon: New “Transfers only” agent state for Zendesk Talk
- ★ Announcing changes to the Zendesk customer support experience
Release Notes
- Release Notes Through 2021-07-24
- Release Notes Through 2021-07-17
- Release Notes Through 2021-07-10
- Release Notes Through 2021-07-03
- Release Notes Through 2021-06-26
- Release Notes Through 2021-06-19
Service notifications
- ★ Scheduled Maintenance - August 28, 2021 - Pod 27 Database maintenance
- ★ Scheduled Maintenance - August 8th, 2021 - Agent Workspace, All Pods
- ★ Scheduled Maintenance - August 3-5, 2021 - WhatsApp Business API Clients
- Service Incident - July 31st, 2021
- Service Incident - July 30th, 2021
- Service Incident - July 27th, 2021
What's New in Zendesk
- ★ What's new in Zendesk: July 2021
- What's new in Zendesk: June 2021
- What's new in Zendesk: May 2021
- What's new in Zendesk: April 2021
- What's new in Zendesk: March 2021
- What's new in Zendesk: February 2021
Developer updates
- ★ Introducing Pagination Changes - Zendesk API
- ★ Support API: Announcing the Export Search Results endpoint
- ★ Announcing the new Zendesk SDK for Unity
- ★ Apps Support API: Announcing General Availability of Channel Awareness
- ★ Announcing volume rate limits on selected Support endpoints starting November 5, 2020 PST
- ★ Announcing the general availability of the Custom Objects Search API