Policies and programs

Zendesk policies

• Default Data Types Captured by the Services
• Location of Service Data in Sunshine
• Location of Service Data in Zendesk Chat
• About Data Center Location
• The Zendesk Shared Responsibility Model
• Data Hosting Locations for Your Zendesk Service Data

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Zendesk programs and services

• ★ Contacting Zendesk Customer Support
• Getting started with the Zendesk for Startups Program
• Zendesk Customer Success Program (Sunshine Conversations)
• How can I avoid being disconnected when chatting with Zendesk Customer Support?
• Navigating your way around Zendesk
• Zendesk CX Academy

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Training

• ★ Start here: Zendesk Training Offerings Overview
• Zendesk Training: FAQ
• Zendesk Certification: FAQ
• Zendesk training