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Zendesk Suite

Getting Started with Zendesk Suite

  • Getting started with Zendesk Suite - Introduction
  • Getting started with Zendesk Suite - Part 1: Accessing Zendesk Suite admin settings
  • Getting started with Zendesk Suite - Part 2: Adding team members
  • Getting started with Zendesk Suite - Part 3: Understanding how end user accounts are handled
  • Getting started with Zendesk Suite - Part 4: Managing user access security and authentication
  • Getting started with Zendesk Suite - Part 5: Adding support channels
See all 29 articles

Suite overview

  • Delivering great customer service with Zendesk
  • Fine tuning series discussions
  • Best practices to prepare for a busy season
  • Continuing effective customer service during natural disasters or local and regional events
  • Resources for doing remote support during the COVID-19 pandemic
  • Tips and tools for customer support during COVID-19
See all 9 articles

Zendesk From Home videos 🎥

  • ★ Welcome to Zendesk From Home 👋​
  • CX industry tips, tricks, & trends
  • Support configuration & efficiency
  • Self-service best practices
  • Data collection & analytics
  • Live support & messaging channels
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