Zendesk Suite

Getting Started with Zendesk Suite

• Getting started with Zendesk Suite - Introduction
• Getting started with Zendesk Suite - Part 1: Accessing Zendesk Suite admin settings
• Getting started with Zendesk Suite - Part 2: Adding team members
• Getting started with Zendesk Suite - Part 3: Understanding how end user accounts are handled
• Getting started with Zendesk Suite - Part 4: Managing user access security and authentication
• Getting started with Zendesk Suite - Part 5: Adding support channels

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Suite overview

• Delivering great customer service with Zendesk
• Fine tuning series discussions
• Best practices to prepare for a busy season
• Continuing effective customer service during natural disasters or local and regional events
• Resources for doing remote support during the COVID-19 pandemic
• Tips and tools for customer support during COVID-19

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Zendesk From Home videos 🎥

• CX industry tips, tricks, & trends
• Support configuration & efficiency
• Self-service best practices
• Data collection & analytics
• Live support & messaging channels