Messaging

Messaging documentation

Getting started with messaging

• ★ Welcome to messaging
• ★ Evaluating messaging in your Zendesk Suite trial account
• ★ Getting started with messaging for web and mobile
• ★ Getting started with social messaging
• Resources for migrating from live chat to messaging
• Migrating from live chat to messaging

Messaging advice and troubleshooting

• Recipe: Chat trigger for Messaging to notify the user a specific department is offline
• Can I update the requester in Agent Workspace?