- Zendesk help
- Bots and automation
Bots and automation
Custom bots and bot building documentation
- ★ About Zendesk bots
- ★ Best practices: Creating a messaging bot
- ★ Bot and Flow Builder resources
- ★ Comparing the bot-building experiences
- Using pre-trained intents in answers
- About Sunshine Conversations platform access and support
Zendesk bot documentation
- ★ Zendesk bot resources
- ★ Quickstart guide: Autoreplies
- ★ Understanding everywhere you can use Zendesk bots
- Improving your Article Recommendations suggest rate
- Improving your Answer Bot activation rate
- Improving your Answer Bot click-through rate
Bots and automation advice and troubleshooting
- ★ When should I use the bot builder and Support triggers in messaging?
- ★ I'm unable to access the bot builder
- How do I create a condition in the bot builder to check when no agents are available?
- Can I have an bot only widget?
- Why are images broken in an article suggested by the bot?
- What happens when I run out of Answer Bot resolutions?