Is there a central place we can monitor chat and call queues? I have found it in two different areas but we would like just a streamlined version on one page to display on a tv.
Only looking for agents online, calls waiting in queue, average wait time and longest wait time for Talk and agent activity (status), queue (incoming chat requests), wait time and missed chats (30 mins) for chat. Idealy this would all be on the same html page for easy displaying.
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