Feature request: Include vote feature for articles viewed within web widget

Answered

7 Comments

  • Erica Wass
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    Hi Jacob:

    We have not yet integrated the helpfulness indicator into the Web Widget but it's something we plan to do. I don't have an ETA for you but will update this thread when we have something ready to explore.

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  • Jacob J Christensen
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    Good to hear Erica, looking forward to it.

    Thanks!

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  • Jorge Lage Saguier
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    Any updates here?

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  • Pedro Rodrigues
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    +1

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  • Nicole - Community Manager
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    Hey Pedro - 

    Did you use the voting arrows on the OP? "+1" comments aren't as helpful as up votes. Or are you "+1-ing" the request for an update? 

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  • Pedro Rodrigues
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    Hi Nicole! Actually, both. We're looking for coherence across all platforms, and making sure the widget form vs HC form are identical is crucial for a standardized UX, and in order to properly invest in customer adoption of these channels.

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  • Nicole - Community Manager
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    Got it. Thanks for the clarification!

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