Auto Logout from Talk (Agent forgets to logoff at end of shift)

Planned

34 Comments

  • Kalle Windefalk

    +1

    0
  • Adrian Bishop

    Good to hear this will be implemented finally.

    0
  • Adrian Bishop

    Hi, great this is now in the roadmap as we get a lot of complaints about this, do you know when it will be deployed?

    Currently, only Admin can override Talk status if somebody goes offline.

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Adrian,

    No specific dates to provide currently. I would recommend following our Announcements page as any updates will be added there.

    Cheers!

    0

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