• Ryan McGrew

  • February 02, 2017 12:42

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  Hey Brice,

  Thanks for bringing this up. You're right that this requires some additional functionality beyond what we provide in Help Center today. We have looked at AMP and are currently trying to understand uptake of the feature as well as trade offs we might have to make in order to support it around customizations and templates.

  That's a long way of saying, we're looking at it but we don't have it on our road map at the moment. I'll let you know if that changes.

   

  Thanks!

• Heinrich Wendel

  • July 19, 2017 12:56

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  I can only support this request. The AMP team has been quite open to adding new scenarios to their component library, examples are Analytics partners, Social platforms, Media providers and Ad networks. Helpdesk would be another of these scenarios. There is an open request for this in their Github, https://github.com/ampproject/amphtml/issues/6553, but they always require the cooperation of the companies though for the actual implementation.

  Adoption of AMP has actually been off any charts, checkout their blog, for example this article https://amphtml.wordpress.com/2017/05/18/turbocharging-amp/. Recently even FB joined the initiative https://techcrunch.com/2017/05/25/facebooks-instant-articles-platform-to-support-google-amp-apple-news/. The last Roadmap update contains a lot of focus on e-commerce, which I can imagine is one of the main scenarios for Zendesk itself: https://amphtml.wordpress.com/2017/07/14/amp-roadmap-update-for-end-of-q2/.

• Kai Kohler

  • August 17, 2017 18:19

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  My company is interested in using AMP for our Help Center as well. Please keep us updated on the progress of this endeavor.

   

  Thanks

• Kevin

  • December 19, 2018 04:43

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  We need AMP support as well.

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