Launch an article in the Web Widget API

11 Comments

  • Erica Wass
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    Hi Brad:

    We have been exploring enabling the Web Widget to open to a single designated article instead of a search results list. I don't have an ETA for this but appreciate your use case as we think more about it. In the meantime, you could configure Contextual Help, with the zE.setHelpCenterSuggestions JS APIs to autosuggest the article(s) that you want to surface in the widget when you active it with zE.activate. 

    1
  • Vinícius Delarissa
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    Hello!

    I would love this feature too! Any news?

     

    2
  • Johan Rd
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    Yes! this would be super useful! Any news, Erika? :)
    Thanks,
    johan

    1
  • Daniel Aron
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    @Vinicius and @Johan thanks for your +1s on this feature request. We're picking this up again soon and will let you know when we have an update.

    2
  • Johan Rd
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    Hi Daniel. Thanks for your reply! We are looking forward to it:)

    0
  • Aaron Terry
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    Any update on the availability of this?

    With all of the other great features in the WebWidget API, I'm surprised that I can't open a specific article.

    0
  • Brad Marshall
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    Any updates to this?

    0
  • Joseph(Yossi) Zur
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    Hi

    A must have feature !

    1
  • Meni Besso
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    This feature is very important.

    It can save my client's time and prevent them from wondering around looking for information.

     

    0
  • Christopher Potter
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    Did this ever get resolved? It would be useful.

    1
  • Daniel Aron
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    Hi Christopher, thanks for following up. We haven't provided this feature yet, however still intend to. I will follow up when I have more to share. Thanks for your patience. 

    -1

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