Our teams work in multiple time zones. One in IST and the other in PST. I have an hourly ticket solved report for all, however I would like a report that shows the IST team shift, hours 21, 22, 23, 24, 1, 2, 3, 4, 5.
I can get those hours in a report, but not the total each shift due to insights date reference.
Any hints or assistance would be appreciated.
Please sign in to leave a comment.