We're looking for a new Zendesk Theme

Answered

13 Comments

  • Vladan Jovic
    Comment actions Permalink

    Hey Scott, this is something that I can help you with.
    If you are interested, please ping me on my email wladan AT gmail.com

    Thanks!

    0
  • Jessie Schutz
    Comment actions Permalink

    Hey Scott!

    You've come to the right place! There are several options for you here.

    One of our Community Moderators, Wes Drury, has put together a number of custom themes for Help Center and has custom designed Help Centers for a number of customers here in the Community. He has also published three custom themes here in the Community for anyone to use, which you can find here:

    Another of our members, Diziana, has themes available. They're also very active here in the Community, so if you have questions I'm sure they'll be happy to help!

    Finally, you can always contact our Support team and ask them to get you in touch with our Partner Services team. They'll be able to match you up with one of our partner vendors.

    Let us know if there's anything else we can do to help!

    0
  • Wes Drury
    Comment actions Permalink

    @Scott - I'll be glad to discuss some Help Center branding with you and of course lead you in the right direction.  You are welcome to join my SLACK channel if you would like to discuss your project in more detail.  Join my Slack channel here.  Hope to chat with you soon. 

    0
  • Customer Support Theme
    Comment actions Permalink

    Hello Scott,

    You can also see our fantastic Zendesk Themes.

    We are Customer Support Theme and we provide Zendesk services (Zendesk Themes & Plugins).

    You can also see our projects - http://customersupporttheme.com/zendesk-help-center-branding/#branding-projects

    Use our ready to go Zendesk themes and make your Help Center fantastic.

    http://customersupporttheme.com

    Have any question feel free to message us (info@customersupporttheme.com) or you can also use live chat on our website.

    Thanks

    Customer Support Theme Team

    http://customersupporttheme.com

    0
  • Trapta
    Comment actions Permalink

    @Jessie, 

    Thanks for shout-out :)

    @Scott,

    We'll be happy to help you with the branding of your help center and give your help center a new feel and look. You can have a look at the list of themes available here at Diziana (Themes, Plugins, Services, Branding).

    Please feel free to get in touch at info@diziana.com for any question, suggestion.

    Thanks

    Team Diziana

    0
  • Diziana
    Comment actions Permalink

    Thank you @Jessie, and @Trapta.

    Hi Scott

    Diziana provides around six free themes. You can download one of those to play around entire custom-theme aspect. If you would like to discuss anything about Diziana's Free or Premium Zendesk Themes, please get in touch or feel free to call us.

    Cheers

    Team Diziana 

    Visit Diziana to download free and premium custom responsive ready-to-use Zendesk theme or Zendesk template or Zendesk plugins for Zendesk Help Center. Brand your Zendesk Help Center, and provide fantastic self-service customer support experience.

     

    0
  • Xenfall
    Comment actions Permalink

    Thank you for all of the fantastic feedback. Our company will start looking into some of these responses and we'll start reaching out asap. Thank you again!

    1
  • Mike Cartwright
    Comment actions Permalink

    Thanks @jessie. We currently have the Midnight Theme installed. The process did take a while to commence and be applied, but we're enjoying how it looks so far. 

    0
  • Wes Drury
    Comment actions Permalink

    @Mike - Glad to hear you're enjoying the Midnight Theme. Please feel free to reach out at any time if you have any questions.

    0
  • Mike Cartwright
    Comment actions Permalink

    @Wes. Thanks! Will do that. The Zendesk's community has been so helpful so far, and have already available answers to most of my questions/issues. Appreciate it. Keep up the good work, you guys!

    0
  • Nicole - Community Manager
    Comment actions Permalink

    Thanks for the positive feedback! I'm really glad to hear you've found the community so helpful. 

    0
  • Adrian Bell
    Comment actions Permalink

    We're after a really simple theme. 

    Our business is about receiving requests from our customers and acting them. It's not a self serve situation as we are managing highly complex systems and each request requiring our assistance is very specific, a knowledge base is of limited value to our clients.

    Ideally, I just want a simple portal that takes the customer straight in to showing:
    - VIEW: My Requests | Requests I'm .cc | Organization Requests |
    - SEARCH REQUESTS
    - CREATE NEW REQUESTS

    It should be simple but standard zendesk does not seem to offer this. We customised a theme to provide this some time ago, but the create new request has appeared to have disappeared. 

    I'm guessing something has changed in zendesk to break this, but although most of our request are via email, this not good. It's disappointing that Zendesk does not have a simple theme that works for us. We've been using Zendesk for 10 years. Prior to the new interface and multitude of addons that have come over the years this was very simple. 

    Can anyone suggest a very simple theme that we can apply our own colour scheme?

    Thanks in advance.

    Regards

    Adrian

     

    0
  • Trapta
    Comment actions Permalink

    Hi @Adrian,

    You can choose from one of our free themes for your help center and give it a go. You can always change the color scheme of the themes and do the branding of the theme the way you want it, or, you can let us know and will get it done for you.

    If you would like to discuss anything about Diziana's Free or Premium Zendesk Themes, please get in touch or feel free to call us.

    Cheers

    Team Diziana 

    0

Please sign in to leave a comment.

Powered by Zendesk