How do I make Admin tickets private?

Answered

Mansour

May 22, 2017 21:21

Hi all

How do I make all the tickets assigned to the admin as private? So none of the other agents can see them.

Best regards,

2 Comments

Andrew J
- May 23, 2017 00:42
- Edited
Community Moderator
Hello Mansour,

You can add your admin to another group (make one called Admins maybe)

Then allow your other agents to only see tickets in their groups.

2
Mansour
- May 23, 2017 15:21
Perfect! Thanks a lot Andrew

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