Customising Customer Satisfaction

4 Comments

  • Michael Lennon

    Have come across a Survey App by SweetHawk - looks like it should provide what we're after but would be good to have that verified here if possible.

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  • Jessie Schutz
    Zendesk team member

    Hi Michael!

    It's not possible to customize the native survey in this way, as you've probably already figured out, but we have a lot of survey apps that integrate with Zendesk that could get you where you need to go. You can find them in our Apps Marketplace. :)

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  • Michael Lennon

    Hi Jessie,

     

    thanks for the confirmation. I see that there are 34 apps under the Surveys & Feedback category which I guess are going to vary in what they can do so, any tips on how best to narrow it down for what we would like to achieve (rather than evaluating all 34! :))?

     

    Michael

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  • Jessie Schutz
    Zendesk team member

    Hey Michael!

    It looks like you've seen my answer to your other post already, so I think we're good to go here. :) As always, let us know if you need anything else!

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