I have two separate 'headline' reports that provide a single headline value for each:
1st report: # Tickets Created where a drop down field value is "All Tickets" for the current month (Example value: 100 Tickets)
2nd report: # of Tickets Created where a drop down field value is "Phone Tickets" for the current month Example value: 25 Tickets)
I want to create a report that calculates the percentage of tickets that are 'Phone Tickets' based on the value of 'All Tickets'
For example, 25 Tickets divided by 100 Tickets provides me a 25% value which is what the report should show.
How can I do this?
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