After sorting through with Zendesk support folks it appears that there is no systematic way to turn off displaying the author of an article. Yes the site can be customized to hide that but then the site is customized. That's ok if the only channel by which folks look at articles is via the web portal. The Author still shows via the web widget and mobile app. We do not want to show or have individual authors named for our articles for obvious reasons. There is no systematic way to turn this off. I request that in the support admin Zendesk provide an option to display or hide author. I would also ask that they also provide the same option for social media tagging. We do not want our site content easily propagated in social media. Again, having to customize the site is an option but not the right answer to this issue.
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