Talk - Group Specific voicemail feature request

7 Comments

  • Lainasto Hanne

    We have this same major issue. Any info on this getting resolved? It should not be that hard to add this feature.

    0
  • Joshua Bennett

    Same here. We have English/Spanish support for two systems and really need to have VM specific to each.

    1
  • Tammy Lane

    I really need to have an English VoiceMail and a Spanish VoiceMail.   Can this be done with an additional level IVR menu?

    0
  • Joshua Bennett

    Our solution was to have two numbers in Zendesk Talk. When our public 800 number's IVR menu determines English/Spanish the options for "software support" go to different numbers with language-specific options in Zendesk Talk.

    1
  • Juliet Frerking

    How is this not an easy solve? We're having the same issue w/English and Spanish. I don't want to have a Voicemail recording in two languages. You should be able to simply route someone into a Spanish language phone tree

     

    0
  • Joe Kennedy

    Just adding my voice here - this would really help us out.

    0
  • Josh H

    Would love to have this as a feature as well! 

    0

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