Add Impressum to Helpcenter

7 Comments

  • Jessie Schutz
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    Hi Tobias!

    Can you go into more detail about what you're trying to add and where? I'm afraid I don't understand what you're asking.

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  • Tobias
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    Hey Jessi,

    thanks for your answer. I did a little research and found out that besides Germany its not allways mandatory to have an "Impressum" I think the right answer will be "Imprint", "About this site" or "Legal Notice". In Germany we need to have such a declaration on every single homepage and this needs to be accessible from everywhere on the homepage. Since the helpcenter could be published public we need to have such declaration. Could you help me with this problem? To clear it up, at least I need an extra page on my helpcenter which is linked in the footer of the helpcenter :)

     

    Thank you!

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  • Jessie Schutz
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    Hey Tobias! Thanks so much for clarifying.

    I'm certain you can accomplish this either with CSS or JS, but I don't have any idea how. However, one of our Community Moderators, Nils, is also from Germany and had to deal with the same thing a while back. I've pinged him to see if he can hop in here to assist!

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  • Tobias
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    Thank you, Jessi, that would be awesome! :)

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  • Diziana
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    @Tobias: You can always create an article and put a link in footer or somewhere that's visible everywhere. Or you can just put link of impressum from your website to help-center footer.

    It won't be too hard to put a link, you can look at at many resources such as this - https://support.zendesk.com/hc/en-us/articles/203664426-Help-Center-CSS-cookbook-Guide-Professional-

    Cheers

    Team Diziana 


    Visit Diziana to download free and premium custom responsive ready-to-use Zendesk theme or Zendesk template or Zendesk plugins for Zendesk Help Center. Brand your Zendesk Help Center, and provide fantastic self-service customer support experience.

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  • Tobias
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    Thanks Diziana!!!

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  • Nils Zwicker
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    Hello Tobias,

    if you still need help please let us know and feel free to visit the german Zendesk-Community.
    https://support.zendesk.com/hc/en-us/community/topics/200128763--Deutsch-Community

    Best Regards,
    Nils

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