Attachments on Organizations
It would be extremely valuable to allow attachments for Organizations.
For example, being able to attach a support contract to the Organization record, since the terms and SLAs can vary by organization.
We make extensive use of custom fields for Organizations (I think we have about 40 fields currently), but we would really like to be able to have a file repository, rather than having to have a separate correlated location (file share, SharePoint, box.com, etc). While an organizational structure (hierarchical folders?) within it would be ideal, even just a flat list of files sorted by filename or upload date would be sufficient! :)
Thanks for considering this! :)
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+100. Ive been asking for this for a long time. Need to be able to attach pics of floor plans etc.
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+1
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+1. We have the same use case. Having the ability to attach customer specific files such as license files/agreements would be a huge help!
A directory structure would certainly be ideal, but even a flat list would be a help.
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I know this thread has died down a bit, but I up vote this feature as well.
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+1 from me!
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+1 like others above, we have the need to store license keys for each org.
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+1 for me. Need to be able to add attachments to Organizations.
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Need to be able to attach contract details to Organizations. Attaching the license key would also be beneficial to our support staff.
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We have a need to attach logos to our orgs, please consider.
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Extremely needed !!
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Regarding License Keys and connections, We use a program Royal TS https://www.royalapplications.com/ts/win/features
Wery nice program...
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+1 for me. definitely must feature.
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+1 Definitely need to be able to attach contracts to the org
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This would be very beneficial! ETA on delivery?
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Hi Benjamin, the product team has not committed to adding attachments at the organization level at this time.
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Absolutely need this! We have so much stuff jammed into the Notes section of our Organizations. We are a software company. We keep client's software versions in there, what modifications they may have, how we remotely connect to their system, logins and passwords. It's difficult to weed through it all.
We could definitely also use it for licenses. Actually, I'm kind of surprised Zendesk doesn't have this already.
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+1 for the feature to be able to integrate with box.com
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+1, this would make a huge improvement!
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18 Comments