Tracking agent log activity in Talk


  • Erin Slovitt
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    Agree this is desperately needed. This is very basic reporting for most Support environments. 

  • Paul
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    I agree as well. It would be useful to have a time stamp of changes performed within Talk, as well as a log of the activities that a user performs i.e Turning availability on/off, and for whom.

  • Mari-Liis
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    Any updates about this possibility? 

  • Esteban Rodes Escribano
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    Not only am I strongly agree that this functionality would be incredibly useful but I think that it is also needed to be available for Zendesk Talk. Is there any update regarding this topic?


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