Tracking agent log activity in Talk

3 Comments

  • Erin Slovitt
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    Agree this is desperately needed. This is very basic reporting for most Support environments. 

    2
  • Paul
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    I agree as well. It would be useful to have a time stamp of changes performed within Talk, as well as a log of the activities that a user performs i.e Turning availability on/off, and for whom.

    1
  • Mari-Liis
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    Any updates about this possibility? 

    0

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