Tracking agent log activity in Talk

3 Comments

  • Erin Slovitt

    Agree this is desperately needed. This is very basic reporting for most Support environments. 

    2
  • Paul

    I agree as well. It would be useful to have a time stamp of changes performed within Talk, as well as a log of the activities that a user performs i.e Turning availability on/off, and for whom.

    1
  • Mari-Liis

    Any updates about this possibility? 

    0

Please sign in to leave a comment.

Powered by Zendesk